Terms and conditions

• Seller: Revitap
• E-mail: revitap.cz@gmail.com
• Phone: +420 606 706 148

2.1 These Terms apply to contracts concluded through the e-shop at revitap.eu, the subject of which is the sale of NFC cards designed to make it easier to collect reviews and feedback on platforms such as Google ("goods").

2.2 Provisions deviating from these Terms may be agreed in the purchase agreement. Deviating arrangements in the purchase agreement take precedence over the provisions of these Terms.

2.3 The seller may change or supplement the wording of these Terms. This provision does not affect rights and obligations arising during the period of validity of the previous wording of the Terms.

3.1 All presentation of goods placed on the e-shop is of an informative nature, and the seller is not obliged to conclude a purchase agreement regarding such goods.

3.2 The e-shop contains information about the goods, including prices. The prices of the goods are stated including all related fees and remain valid for as long as they are displayed in the e-shop.

3.3 To order goods, the buyer fills in the order form in the e-shop containing, in particular, information about the ordered goods, the method of payment and the requested method of delivery, including the name and address of the business for which the card is to be programmed.

3.4 Before sending the order, the buyer is allowed to check and change the entered data. The buyer sends the order by clicking the "Order with obligation to pay" button.

3.5 Immediately after receiving the order, the seller confirms this receipt to the buyer by e-mail sent to the address stated in the order.

3.6 The contractual relationship between the seller and the buyer arises upon delivery of the acceptance of the order sent by e-mail.

4.1 The buyer pays for the goods by bank transfer to the seller's account – after completing the order, a QR code is displayed with the pre-filled amount, account number and variable symbol (order number).

4.2 Shipping within the Czech Republic is free; the buyer therefore pays only the price of the goods. For international deliveries, shipping costs are shown at checkout.

4.3 The purchase price is due within 7 days of the conclusion of the purchase agreement.

4.4 The seller will issue the buyer with proof of payment.

5.1 The buyer chooses the method of delivery in the order. Delivery options: Zásilkovna (pickup point or home delivery) and Balíkovna of the Czech Post.

5.2 The costs of delivery of the goods are covered by the seller – shipping is free for all delivery methods within the Czech Republic.

5.3 Goods are generally dispatched within 3 business days of receipt of payment and programming of the card.

6.1 A buyer who is a consumer has the right, in accordance with Section 1829 of the Czech Civil Code, to withdraw from the purchase agreement without giving a reason within 14 days from the date of receipt of the goods.

6.2 To withdraw, the buyer may use the sample form below, or send it to revitap.cz@gmail.com.

6.3 If the buyer withdraws from the contract, they shall send or hand over to the seller, without undue delay, no later than 14 days from the withdrawal, the goods received from the seller.

6.4 The seller shall return to the buyer, without undue delay, no later than 14 days from the withdrawal, all funds received from the buyer under the contract, using the same method.

6.5 The seller is not obliged to return the funds before the buyer hands over the goods or proves that the goods have been sent.

6.6 Given that the card is programmed to order according to the data entered by the buyer, please note that the goods must be returned undamaged and complete.

7.1 The seller is liable to the buyer that the goods have no defects upon receipt, in accordance with the Czech Civil Code and the Consumer Protection Act.

7.2 The buyer exercises rights from defective performance at revitap.cz@gmail.com. The moment the seller receives the claimed goods is considered the moment the complaint is filed.

7.3 The seller decides on the complaint immediately, in complex cases within three business days. The complaint, including the removal of the defect, must be settled no later than 30 days from the date it is filed, unless the parties agree on a longer period.

8.1 The buyer's personal data (name, e-mail, phone, delivery address and business details) are processed mainly for the purpose of processing the order and fulfilling the purchase agreement.

8.2 The data is not passed on to third parties, except for the carrier needed to deliver the shipment. The buyer may request deletion at any time at revitap.cz@gmail.com.

9.1 The Czech Trade Inspection Authority, based at Štěpánská 567/15, 120 00 Prague 2, Company ID: 000 20 869, website: adr.coi.cz, is responsible for out-of-court resolution of consumer disputes arising from the purchase agreement.

9.2 The online dispute resolution platform at ec.europa.eu/consumers/odr can be used to resolve disputes between the seller and the buyer.

10.1 All arrangements between the seller and the buyer are governed by the law of the Czech Republic, in particular Act No. 89/2012 Coll., the Civil Code, and Act No. 634/1992 Coll., on Consumer Protection.

10.2 These Terms take effect on 1 August 2026.

(Fill in and send only if you wish to withdraw from the contract.)

Addressee: Revitap, revitap.cz@gmail.com

I hereby give notice that I am withdrawing from the contract for the purchase of the following goods:

• Order number: ...........
• Order date: ...........
• Date received: ...........
• Consumer's name and surname: ...........
• Consumer's address: ...........
• Account number for refund: ...........
• Date: ...........